CC
Chris C
1 reviews | Active since Dec 2017
29 Jan 2020, 15:16
FNB Credit Card
Since my last review of FNB (25/01/202), i have yet to hear from FNB regarding their poor service. How is this even possible ?
I have now come to the end of the road with my patience relating to already three case numbers (***) and FNB is yet to assist me with my request !! Your service is absolutely appalling and I believe it is now time to search for an alternative partner.
Please note that this communication service as notice that I will be going public with the matter of the above mentioned failure to adjust my credit, failure to reply to my messages and I will also make use of legal means.
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FNB (First National Bank)'s replyOfficial
29 Jan 2020, 16:36Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***
Regards
Hello Peter Complaints Team
***
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FNB (First National Bank)'s reply29 Jan 2020, 16:36
Official
Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***
Regards
Hello Peter Complaints Team
***
***