FM
Fezile M

1 reviews | Active since May 2012

03 Nov 2017, 10:09

FNB Credit Card *********

Hi FNB Crminals After your forensic department accepted that a credit card was open **********ly with my details, when you guys going to remove the account from the bureaus . This is your negligence and irresponsible bank. South Africans please monitor your ICT status every day because FNB is damaging people's credit score by allowing their own ********* to open account with our details.

Please remove the account from the bureaus asp because you are negligent and irresponsible.

Your negligence damaged my credit score.

Regards SA

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply03 Nov 2017, 10:20
Official

Hello Fezmot,

We truly regret taking note of your experience and the frustration this has caused thank you for bringing this to our attention.

A complaint has been routed to the relevant department and I have requested that they provide feedback.

Ref Number: ***NF

I do apologise for any inconvenience caused.

Regards,

Hello Peter Complaints

Daffnie Govender

*** (option one)