FNB Credit Card Collections legal department

FNB Credit Card Collections legal department I tried to contact them 5 times trying to get a settlement for my credit card so that I can be removed off debt review but I am constantly being told that that there is no number I can contact I sent alot of emails already and no one has gotten back to me since December. I am starting to believe that they want to keep me indebted or they just want the interest to keep increasing!