FNB CREDIT CARD BLOCKED AFTER COLLECTION

Good day<br> <br> Recently I app**** for my FNB gold credit card and was approved. I submitted my required documents and received a notification that my account had been opened and that I would be notified about delivery. I phoned 4 days later to find that the card had been delivered already. I collected the card and started using it through the weekend<br> <br> The next week I tried to buy food at a restaurant where I was told that it was declined. I contacted FNB the next day and was thrown around between 6 different people only to find out that suddenly my proof of residence had not been received<br> <br> I submitted the proof of residence that same day and also received a notification that said that it was received. It now has been 5 days and I can't get any decent service to help me unblock my card. I was given a number which just goes to a voicemail and then says the mailbox is full<br> <br> As things are I am extremely disappointed with the level of service that I have received from FNB. I heard good things about FNB but the poor level of service has left a very bad taste <br> <br> I look forward to a speedy resolution to this matter