AM
Ayanda M
1 reviews | Active since Jul 2019
26 Jul 2019, 10:29
FNB Credit card bad service
I have been calling FNB for the past few days trying to get a settlement letter for my FNB Credit Card. I want to settle and close this account but the card division agents are rude and just transfer you to another division which then kept me on hold for more than 10 minutes. All this for a simple setlemet letter.
Please contact me urgently as I want to settle this acount ASAP.
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FNB (First National Bank)'s replyOfficial
26 Jul 2019, 11:39Good day Ayanda Mnyakeni,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
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FNB (First National Bank)'s reply26 Jul 2019, 11:39
Official
Good day Ayanda Mnyakeni,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
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