1 reviews | Active since Jun 2009
FNB credit card application mix-up
FNB gave me a credit card, which I did not need a couple of years ago. I have requested it to be taken off from my internet profile, but they have not. Now I have app**** for a credit card for an upcoming trip. FNB cant help me, cause this "supposedly" cancelled existing credit card that is on my profile is still showing up there. Please can someone just assist, this is crucial. Thanks
Good Day Badenhorst H,
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Good Day Badenhorst H,
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***