KN
Kathleen N

1 reviews | Active since May 2019

10 May 2019, 07:38

FNB Credit card application delays

Credit card application has taken more than two weeks for something that should take 3-5 working days. I had my bank account changed to premier and have been banking with FNB with my funds deposited only in that account every month. No one is communicating what the delay could be.

0
Replies (2)
FNB (First National Bank)
FNB (First National Bank)'s reply10 May 2019, 10:15
Official
Good Day, 

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused. 

A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback. 

The reference number is ***NF. 

Regards,
 
Hello Peter Complaints Team 

*** 
KN
Kathleen N's update21 May 2019, 19:13
Reviewer Update
I have been assisted thank you