Fnb credit card application bad service

I'm so frustrated

I app**** for a fnb credit card the card under normal circumstances the card would arrive this week however today

Fnb call me to request information I already sent last week which means no card has been issued

Fnb I'm a new client get your act together before I drop this whole initiative doing business with you

My application is complete I ve sent all my details via the new applications contact email why are you calling me asking for the same info already provided even worse the lady that called today said she would sent an alternative mail to resend the details and that did not happen i want my card this week as promised