FNB Credit Card application a long and reverse prosses.

I app**** for a Premier credit card on the 27 December 2020 via the FNB app. After applying I saw the credit card account was added to my account. On 29 December 2020 an agent from the credit card department called me to send a letter of appointment from my employer.

On 31 December 2020 I received another phone call from an agent asking me to send proof of my salary and on the same day received an SMS stating my Credit Card account has been opened.

Then on 7 January 2021 I received a notification from the app stating my credit card has been personalized and being couriered to the branch I selected, it was delivered on the same day.

So today on 12 January 2021 at 06:00 am I received a notification from the app stating that my Credit card account has been canceled by the service provider.

I called the Credit card department 2 hours later to find out what is going on, and the agent told me there is no reason on the system why my account has been canceled.

So she has to put in a request to get a reason why my account has been canceled.

She called me back about 2 hours later saying that the reason my credit card account has been canceled because I have no credit history, even though I have been paying debit orders for over 3 Years.

I have been banking with FNB for 3 years now.

HOW CAN YOU APPROVE A CREDIT CARD ACCOUNT AND 2 WEEKS LATER CANCEL IT?????

Their banking services is absolute *******, and clearly they do things in reverse.

Aren't they suppose to check if you qualify before sending an SMS saying Congratulations your account has been opened.

I am going to close my FNB account as well as all my family's accounts with them and move to another bank, they wasted my time and effort to do business with them.