1 reviews | Active since Oct 2018
FNB Credit Card Application
Zero follow-up to my credit card application.
It's been 16 days since I sent the documents and still no feedback. 20+ days if you include the time it took for FNB to finally call me after numerous requests from their website.
Capitec start to finish took me 2 days to get my credit card! <3 Capitec - 1, FNB - 0
Good Day Mr Rudolf Jacobs
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Good Day Mr Rudolf Jacobs
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***