1 reviews | Active since Feb 2013
FNB Credit Card and Bank are USELESS
<p>HELP!!!!!!</p> <p> </p> <p>A couple of months ago I cancelled a credit card machine in Cape Town. The machine was collected. I am however still being charged for it. I asked FNB to close that companies account down. Its still open and theyre still charging business fees on the account. There is absolutely nobody to speak to about this.....</p> <p> </p> <p>Bank Account Number : ********** 7340</p>
Good day
We apologise for the frustrating experience you've had and we'd appreciate the opportunity to turn this around with you. We've instructed our complaints team to liaise with the relevant departments to get some insight into the matter and how best to resolve this as quickly as possible.
They'll be in touch with you to assist as soon as they've received the necessary feedback
The reference for your complaint is ***
Kind regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Good day
We apologise for the frustrating experience you've had and we'd appreciate the opportunity to turn this around with you. We've instructed our complaints team to liaise with the relevant departments to get some insight into the matter and how best to resolve this as quickly as possible.
They'll be in touch with you to assist as soon as they've received the necessary feedback
The reference for your complaint is ***
Kind regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)