FNB Credit Card A Disappointment

Absolute disappointment from the Credit card team and Management. I am a client of fnb for some time now however they credit card team has no justification on my continuous decline of my credit card application absolute no logic, After upgrading my account the private banker was a wonderful lady who tried her best to assist me in every way she could. I requested for a credit card facility that could make my life effortless when making bookings online or renting a vehicle, The private banker tried her best and she managed to assist with an overdraft facility instead in order to progress with FNB , she was very kind to advise that she will try her best to work towards a credit card. However after trying the second time around seeing that I had a good chance of getting a credit card showing green on my app . My private banker tried her best to motivate as she could see my potential as a client , the credit card team responded with another decline with no justification. Yet I have gotten an offer from another bank to open an account with them including a credit card . Imagine not getting appreciate or assisted by your own bank but getting offers from other banks . The credit card team could not justify there decline after the fact that I have never been in arrears neither was I ever in arrears previously, my salary is well within effordablity , my accounts always paid on time and I have recently fully paid a retail account complete. Yet the overdraft department had given me an overdraft which I did not even utilize as yet , And they don't think I deserve a credit card after banking with them and upgrading my account . FNB CREDIT CARD DEPARTMENT IS A WASTE OF TIME . IM GIVING FNB 1 MONTH AND IF THEY DO NOT SORT MY CREDIT CARD FACILITY OUT I WILL GO FOR A BANK THAT CARES ABOUT MY NEEDS , I AM REALLY DISAPPOINTED WITH FNB . I DO NOT FEEL THE GENERAL CONSUMER WOULD GO FAR WITH THEM THEY PROBABLY HAVE A SET AMOUNT OF PEOPLE THAT THEY FEEL THEY CAN DO BUSINESS WITH , I TRULY HOPE ITS NOT A RACE ISSUE. THIS MATTER HAS TO BE TAKEN UP WITH FNB CREDIT MANAGEMENT TEAM. THEY ARE GOING TO LOSS CLIENTS THAT WILL BE SWITCHING SALARIES OVER TO OTHER BANKS BECAUSE THEY CANNOT SEE TO THERE CUSTOMERS BASIC BANKING NEEDS. I AM DISAPPOINTED AS A FNB CLIENT IMAGINE A BANK THAT I HAVE NOT BANKED WITH WILLING TO OFFER ME A CREDIT CARD YET MY OWN BANK TELLS ME MY ACCOUNT IS ONLY 6 MONTHS OLD AND THAT MY PROFILE HAS NOT YET UPDATE I SHOULD WAIT. THEY CANNOT EVEN JUSTIFY THE REASON OF DECLINE BUT YET MY APP SHOWS THAT I AM ON GREEN STATUS FOR A CREDIT CARD .