FNB Credit Card

I app**** for a credit card more than 2 weeks ago. They approved my application and said they will deliver the card within 4 to 5 days. On the the 8th working day since my application, i called them and they said the application was not completed since they were waiting for documents from me. That did not make sense, since i submitted every thing they required. I clarified that with them and they said that my application was now complete. They said they will deliver with in 4 to 5 days. Its the 9th day and am still waiting. "How can we help you?" not helping me at all.