1 reviews | Active since Dec 2009
FNB CREDIT CARD
Good day,
I had a credit card with FNB,I could not service the card because of personal issues. I got calls from Mmoni Selemale and S Nthimbane.I advised them that I was busy at the time can they call me back so that I can make arrangement. They never called back,I then send an email to ********** requesting if I could make arrangement but no responded to my email to date. I have been trying to contact their numbers and call center numbers ( ********** 474 and ********** ) the phone plays music the whole day. Could you contact me,so that I can make arrangement to settle the account. Please.......
Hello Vinncy ,
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to the relevant department and I have requested that they provide you with feedback.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Hello Vinncy ,
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to the relevant department and I have requested that they provide you with feedback.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
