ZH
ZILMA H

1 reviews | Active since Feb 2016

05 Jan 2017, 11:38

FNB CREDIT CARD

<p>good day </p> <p>waiting for FNB to delivery my credit card. they were suppose to cancell my damaged card only once i received my new card, but instead they cancelled so i spend my holidays with no access to my money.</p> <p>today still waiting for someone to phone me so that i can get money. the number for the courier company you can phone and phone you will not get hold of anyone so yip this is my bank....</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply05 Jan 2017, 11:44
Official

Good Day

I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done.

Your reference number is ***

Kind regards

Complaints Resolution

Daffnie Govender

Email address: ***

Tel number: *** (option one)