1 reviews | Active since May 2017
FNB Credit Assistance
I have been trying to access the FNB Credit manager for a while now to discuss my accounts. I contacted them via phone and they told me to go to the branch. I decided to go to the branch and when I got there the consultant couldn't help me, instead he was trying to call this "credit manager" for close to 30 minutes. I still walked away without help even after all this effort. This is really disaapointing.
Good Day,
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
Your complaint has been referred to the relevant department for investigation and resolution. I have requested that they provide feedback.
Complaint reference number ***NF was issued for your complaint.
Regards,
Hello Peter Complaints Team
*** (option one)
Good Day,
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
Your complaint has been referred to the relevant department for investigation and resolution. I have requested that they provide feedback.
Complaint reference number ***NF was issued for your complaint.
Regards,
Hello Peter Complaints Team
*** (option one)