1 reviews | Active since Jan 2016
FNB - Credit Application
<p>Having switched from the red bank to FNB recently. I decided to try and get myself a Credit Card (having had one with previous bank) spoke to a lovely lady over the phone. Having my application accepted, all I needed to do was send in bank statements, payslips, ID. I send in all these, only to have issues with my payslips being outdated? I must now provide a ****** work contract, ita34 tax assessment and all sorts.</p> <p> </p> <p>The RED bank never asked me for this nonsense. I am utterly disappointed in the amount of proof they need from me to confirm my salary etc. Decided to cancel everything.</p> <p> </p> <p> </p>
Good day Mr. jaypretorius199
Thank you for bring this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.
We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.
Thanks regards
Rahim Salamaan
FNB Hello Peter Complaints Resolution
(W): ***
E-mail: ***
Good day Mr. jaypretorius199
Thank you for bring this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.
We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.
Thanks regards
Rahim Salamaan
FNB Hello Peter Complaints Resolution
(W): ***
E-mail: ***