BP
BDP P
1 reviews | Active since Jun 2012
09 Feb 2022, 10:05
FNB creates the issue, now I have to fix it
FNB Card processes the same transaction 3 times after the point of sale terminal declined my card 3 times and I ended up paying cash (there was money in the card). They cant tell me where those 3 payments went to as the merchant does not have the money. Their ***** software also failed to pick the issue that 3 transaction happened with 2 mins for the same amount. Now I have to request them to fix it. Special, isn't it
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BDP P's updateReviewer Update
15 Feb 2022, 09:45No surprise, still not resolved. No one can tell me where the money went to. How can FNB card lose track of 3 transactions that happened within 2 mins for the same amount, and weeks later, still have no answer, yet show them on my statement.
BP
BDP P's update15 Feb 2022, 09:45
Reviewer Update
No surprise, still not resolved. No one can tell me where the money went to. How can FNB card lose track of 3 transactions that happened within 2 mins for the same amount, and weeks later, still have no answer, yet show them on my statement.