NT
Nabeela T

1 reviews | Active since Mar 2019

09 May 2019, 08:50

FNB **** service

i am having an issue with a debit order for my medical aid since January FNB tellers cant sort out the query and i called in to the debit order department to wait on the line for 58 mins only to get though to someone and she cut the call. it is May and this issue is still not resolved.

THIS IS NOT MY FIRST COMPLAINT

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply09 May 2019, 11:12
Official
Good Day,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.

The reference number is ***NF.

Regards,
Hello Peter Complaints Team

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