cM
carl M
1 reviews | Active since Jan 2018
28 Sept 2021, 16:24
FNB CPP Insurance
Good day
If your call centre assisted me correctly from the start this would not have been added here.
I have been in contact with call centre for some time now, with no success. I receive call backs with one ring only. Spend more than R200 on air trying to be assisted.
Please assist with my CPP Insurance, I would like to top my Life Cover to include the CPP. Can someone help with it.
Helpful (0)
Replies (2)0
Replies (2)
FNB (First National Bank)'s replyOfficial
28 Sept 2021, 16:32 Good day Mr Carl Marks,
Thank you for taking the time to bring this to our attention, and we apologize for the inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department will provide you with feedback.
The reference number is:***
Regards,
Hello Peter Complaints Team
Email address: ***
Thank you for taking the time to bring this to our attention, and we apologize for the inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department will provide you with feedback.
The reference number is:***
Regards,
Hello Peter Complaints Team
Email address: ***
Best regards,
FNB (First National Bank)'s reply28 Sept 2021, 16:32
Official
Good day Mr Carl Marks,
Thank you for taking the time to bring this to our attention, and we apologize for the inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department will provide you with feedback.
The reference number is:***
Regards,
Hello Peter Complaints Team
Email address: ***
Thank you for taking the time to bring this to our attention, and we apologize for the inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department will provide you with feedback.
The reference number is:***
Regards,
Hello Peter Complaints Team
Email address: ***
Best regards,
cM
carl M's updateReviewer Update
17 Oct 2021, 18:21Thank for the assistance. I would really help if your agents are up to date policies.
cM
carl M's update17 Oct 2021, 18:21
Reviewer Update
Thank for the assistance. I would really help if your agents are up to date policies.