FNB Covid19 Relief Loan Errors and Double Billing

During the Covid19 lockdown, I decided to apply for the Covid Relief Fund due to the unsure nature of the next few months ahead (Early April 2020). All my loans (Home and dVehicles were paid from this loan for April and May 2020. During June 2020 I decided to settle the Covid relief loan because the economy was opening up. I settled the full amount on the loan. Big was my shock to see that all the payments whihc was made from the loan was reversed on my loans. I was then double billed on my Wesbank loans for two months instead of one and all the accounts are in disarray. I have queried this and the contact person is very helpfull, but still no answer or explanation even to date (for more than a week now). I was also charged interest on these and at the moment it seems as if no payments was made on any of my accounts which were covered by the loan which was settled in full.

I advise all FNB clients to double check their transactions and especialy ifthe took out a Covid19 Relief Loan.