1 reviews | Active since Mar 2011
FNB COVID RELIEF **** - *****ING FROM YOUR CUSTOMERS
I requested a settlement amount on my Covid Relief account from FNB as they were charging me for relief that was never received. ( One month to obtain a settlement amount). Covid Relief account was settled on the 21 July and closed on the 25th July. You have now raised 9 unauthorised debits on my account in the last 24 hours, with no notice or advise as to what these debits are for. How the hell can you still debit my account, when the settlement amount issued by FNB was paid in full and the account closed What gives you the right to raise debit orders without the customers consent. You are taking advantage of your customers and using FNB Covid relief as a cover FNB is *****ing from their customers through the Covid relief account, where other banks are merely extending the payment terms. FNB however creates a load for 5 years taking an average on what your overall monthly expense is with FNB. YOU are without doubt the worst banking service provider in the country I have sent a complaint to several channels – Facebook, premier banking, care@fnb, and even copied your CEO Jacques Celliers. Will be contacting Banking Ombudsman and Carte Blanche today, as what FNB is doing is not Ethical and legal
