Fnb covid relief fund

App**** for covid relief on April. Was sent a quote which I accepted. In July a debit amount was added (to which I did not agree). 12th of august another debit amount was added. Fnb customer centre could not help me, advised that I must phone wesbank? Was told by wesbank that I must phone fnb again, the covid relief fund was handled by fnb. Wow, 3 hours of my life wasted on the phone. now I'm still left with a loan amount that must be paid by me, even though there are unauthorized transactions on the account.

Very very disappointed Dont offer relief if you cant handle the admin!