FNB Covid 19 Relief, is it a “Relief”or a “New Loan” that is the question?

This Covid 19 Relief, they pulled a fast one on consumers for two reasons. 1) It was not a relief it was a new loan granted under the false pretense that they were helping customers. Ultimately they bundled those three months installments and issued you with a secondary loan on the same asset(s) or debt(s) with new terms. That’s not a product development, that’s a ****! 2) If couples had a joint Bond (joint Asset), for example if your jointly monthly installments was R20k on a bond account. Both the spouse were hit with R20k each, as a results both the spouse had new additional loans of R60k (R20k X 3) each, ultimately R120k to FNB, instead of the R60k for the same bond account. 3) I’ve requested to see the principal loan (debt) amounts for myself and wife, to this day I’m still waiting. The statements are silent on the principle loan amount.