FNB COVID-19 Cashflow relief is *****!!!!!!!

The Covid 19 cash flow is **********!!!!!!

I have been a trusted customer and recently bought my house with FNB my and my husband's cars are financed through FNB. We will be moving all assets to another bank and close all our accounts.

I have been fighting with FNB the last week numerous times regarding the cash flow they approved R40 000 cash flow wich they make you take as a loan just to cover R3100 over 3 months!!!

Never in the terms and conditions they stipulate that they only cover their FNB debits and nowhere did they even care to phone and brief any customers on how it works. The didn't cover anything ells except my vehicle. So over 3 months the give R40 000 just to cover R9000 max... What happens to the remaining of the money???

They cant even give a direct answer. They are ********** seeing the take money and cant even managed it properly, and doing things that wasn't even part of their own terms and conditions. Their own contact centre agents advised they only cover debit, failed to advise the in fact only cover FNB debit orders. What a way the bank takes care of their customers, they only care fir what they gain from this.

After speaking to a manager Miss Jacobs i have had no feedback. I did advise her if I do not get any feedback I will go to the media.

Please spare yourself befor taking any loan or even joining this bank. They only care about themselves and wouldn't even care about any of their customers.

Im done with FNB and I will contact Cart blanch to investigate how this was done and open a legal charge of ***** and misleading information from FNB. No matter how trusted or good client you are that will never count in your favor.

Cindy