1 reviews | Active since Apr 2010
FNB couldn’t be bothered with customers
<p class="MsoNormal">Two months ago I had an issue while applying for another account with FNB. The issue could not be resolved by the consultant. So, I wrote a complaint of FNB’s website. I got some response from FNB Woodstock. The manager promised to resolve it and get back to me. I waited a month, I got no further response or resolution. I wrote a second complaint on their website, this time it was totally ignore.</p> <p class="MsoNormal"> </p> <p> </p> <p class="MsoNormal">I have no idea what to do? I’ve tried calling them, writing them, when am I getting a resolution to this? Or is FNB happy to just get my money but not happy to see to it that I get what I want or that I get informed why I can’t get what I asked?</p>
Dear Mr Linda,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 919107.
Regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: 087 *** (option one)
Dear Mr Linda,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 919107.
Regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: 087 *** (option one)
