1 reviews | Active since Feb 2013
FNB ******* IT systems
<p>Being an true believer in FNB for many years I am asking my question of late how in my right mind I can still believe in these absolute Con-artists !. For starters they employee most the cream of the idiots in the market and secondly there IT system goes for a ball of ****. HOW CAN WE HELP YOU the famous slogan !!!. FNB really change that because you are not fooling the public anyone with your pathetic service outdates IT systems and even more outdated arrogant staff. I am disgusted to say I bank with FNB , your customer is NOT your no 1 priority but to line your pockets. The bull**** of innovation is a joke. Your feedback and customer relation is non existing and more so your arrogance to say you are one of the top 3 banks in SA. First you let R65 get lost in your transit system secondly 3 x very, very irregular transactions go through my account did I get call like I do from Standard Bank ? NO !. NO ! you are pathetic !!!!!!!!!.</p> <p> </p>
Correction not R65 but R65K.
Correction not R65 but R65K.
Good Day,
We truly regret taking note of your experience and the frustration this has caused; thank you for bringing this to our attention.
Your complaint has been routed to the relevant department and I have requested that they provide feedback.
Complaint reference number ***NF was issued.
I do apologise for any inconvenience and frustration caused.
Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one)
Good Day,
We truly regret taking note of your experience and the frustration this has caused; thank you for bringing this to our attention.
Your complaint has been routed to the relevant department and I have requested that they provide feedback.
Complaint reference number ***NF was issued.
I do apologise for any inconvenience and frustration caused.
Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one)
