EN
Erik N
1 reviews | Active since Oct 2014
04 Aug 2019, 08:59
FNB Corporate Banking - business prevention centre
I have been an FNB Corporate Banking customer for 4 years now. Every single time I try to make a big payment via online banking I end up having to go into a branch and it does not matter how much I complain about this it seems to fall on deaf ears. It is without a doubt my single biggest worst banking experience in 25 years of being banked in SA. Truly diabolical service and a major inconvenience. I cannot strongly enough discourage anyone from falling into the same trap as I have.
Helpful (0)
Replies (1)0
Replies (1)EN
Erik N's updateReviewer Update
31 Jan 2020, 09:25Low and behold. After my August 2019 post of course FNB contacts me immediately as their algos scan social media to never be seen in a bad light. Problem solved. Only for the same old chestnut to be back the next time round. This morning I try making payments well inside my daily limit and no joy. Why? Because FNB has probably flagged my account as suspicious. My message to FNB. This is the 21st century. KYC!!!!!!
EN
Erik N's update31 Jan 2020, 09:25
Reviewer Update
Low and behold. After my August 2019 post of course FNB contacts me immediately as their algos scan social media to never be seen in a bad light. Problem solved. Only for the same old chestnut to be back the next time round. This morning I try making payments well inside my daily limit and no joy. Why? Because FNB has probably flagged my account as suspicious. My message to FNB. This is the 21st century. KYC!!!!!!