EB
Edwin B

1 reviews | Active since Dec 2011

03 Jul 2020, 13:37

FNB "conveniently" no longer emails statements.

When stopping a convenient service for a customer corporate speak requires you to say "At FNB, we are dedicated to offering you services that make the way you bank more convenient, saving you time and money." ... From 1 August 2020, your statements will no longer be sent via email.

Now I have spend MORE time every month logging in, INCONVENIENTLY navigating their intricate online banking menus and tabs to get the statement about my money. They don't even save any money since an email run must cost next to nothing.

As the saying goes: FNB ****es on its customers but at least they call it rain.

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