FNB continues with their ***ism and ******

Yet again I find myself logging my 4th complaint here where FNB is blatantly ignoring a debit order reversal I requested back in July. Not so much as a phone call to update me on my query. The one consultant insinuated that my query would have been resolved if I wasn't a black woman. I couldn't believe it at first but I realized that I am not white, Muslim or Jewish, which is why my family is starving while their families are being fed. I'm tired of fighting for a measly R400. This is RIDICULOUS!!! I CAN'T FEED MY FAMILY