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lebololalara L

1 reviews | Active since Feb 2017

28 May 2018, 20:36

FNB continues to ***** from me!!!

FNB continues to charge me interest on an account that is supposedly closed. Awaiting an interim paid up letter. No one cares to solve this. I am really tired of FNB. NowI am asking my legal advisor to take over. I am sick and tired going in circles about one thing with FNB.

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply29 May 2018, 11:43
Official

Good Day,

Thank you for taking my call earlier.

I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.

As per our telephonic conversation, a formal complaint has been logged and reference number ***NFwas issued.

I have referred the matter to FNB Loans who will investigate and provide feedback.

Once again I do apologise for the inconvenience and frustration caused.

Regards,

Hello Peter Complaints

Naomi Petersen

*** (option one)