FNB continues to disappoint!!!!

What terrible service from a bank that claims "they're all about customer satisfaction". My card is still not tapping, they refuse to acknowledge this and so it's now going on 6 months now. Since my last review, I received an email. I rep**** and nothing. Prior to using Hello Peter, I communicated via my banking App. God that was so painful.

I'm sure if I had owed them R1, I would get 10 calls a day yet now all I get is an occasional email. Wake up FNB!!! Send me a new damn card before I move banks....