JS
Jack S

1 reviews | Active since Apr 2009

22 Mar 2016, 10:11

FNB continues commit *****

This is the 5th time that i have to complain about FNB card division accessing a third parties account to remove funds with out any authorization. This constitutes ***** of the highest degree. The rights of an individual need to be protected under the consumer protection act and the POPI act. I don't know how many times i have to lay ***** charges.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply22 Mar 2016, 10:38
Official
Hello selesnikj,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is 892153 .

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)

Best regards,