FNB Continue to SPAM Customers Even After Confirmed OPT OUT

Dear Mr Louw,

With reference to your complaint *** we apologize for any inconvenience you may have experienced. Upon review, it has been identified that you were previously opted out for marketing communications; however, you were still opted in for informational consent. I wish to confirm that the necessary adjustments have been made to ensure that you will no longer receive any emails or SMS messages. You have done nothing to stop SPAM I am officially opted out on every possible catogory and still you SPAM me.

You have just spammed me again go find complaint "Changes to international airport lounge access"