BR
Braam R

1 reviews | Active since Jun 2021

08 Jul 2022, 14:59

FNB continue to make discriminating policies.

When I did my login earlier, I got a message that FNB is no longer going to use sms for the OTP login. My question is: What about the people that cannot afford a so called smart phone. They will not be able to do online banking any more. I had the problem with FNB in the past where I had an issue of FNB discriminating against people that does not have a smart phone. They do not qualify for e-bucks, which is still true up to this day. All they say it is in the ‘Terms and conditions’, as if it now make it right or I must not see it that way. During apartheid we also had ‘Terms and conditions’ – if you were white the ‘Terms and conditions’ said that you had certain privileges. This was WRONG, no matter what the so called ‘Terms and conditions’ were. If you are privilege enough to own a smart phone, be thankful and leave it at that. Don’t now go and make ‘Terms and conditions’ where you discriminate people whom are less fortunate than you by making it impossible for them to do online banking. People are suffering enough they do not need FNB to make it worse.

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