FNB CONSULTATIONS Linda.

I called fnb to just change my cell phone banking number and I was put through to a lady that knew little to zero of her work which led to my card being blocked . I asked her if I could use my card regardless of it being blocked and she confidently said "you only blocked telephonic so it work outside of that". Only to go shopping and my card didn't work because it's blocked. The lady's name is Linda. Very disappointed. I want FNB to sort out my card tomorrow and not a day later!