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Elaine S
1 reviews | Active since Dec 2010
01 Jul 2020, 16:51
FNB Consultants unable to assist
I phoned FNB today to get assistance on the following: I have a 7 Day interest bearing account, i have a tenant that paid me a deposit of R6000 last year. All i need was help on how to calculate the interest for the 12 months, using the interest rates the bank used the last 12 months. Even if they provide me with the interest rates for that account from 1 May to 30 April that would have been helpful
I phoned twice and spoke to 2 consultants (Premier client) it is like rocket science to them. They could not help me, both times the consultant said I will transfer you to another consultant that can assist, and then I get cut off
I dont have airtime to keep calling and have people that are clueless answer
Helpful (0)
Replies (3)0
Replies (3)ES
Elaine S's updateReviewer Update
03 Jul 2020, 12:24Update, still waiting for assistance. Called fnb again now, was transferred back to the options, chose investment banking, was on hold for a few minutes, then it got cut.
PLEASE can someone from investment division call me urgently
PLEASE can someone from investment division call me urgently
ES
Elaine S's update03 Jul 2020, 12:24
Reviewer Update
Update, still waiting for assistance. Called fnb again now, was transferred back to the options, chose investment banking, was on hold for a few minutes, then it got cut.
PLEASE can someone from investment division call me urgently
PLEASE can someone from investment division call me urgently
ES
Elaine S's updateReviewer Update
05 Jul 2020, 11:27The investment banker wasnt really helpful. I responded to her email telling her exactly what I needed. I still dont know why its so difficult to provide the information I require
ES
Elaine S's update05 Jul 2020, 11:27
Reviewer Update
The investment banker wasnt really helpful. I responded to her email telling her exactly what I needed. I still dont know why its so difficult to provide the information I require
ES
Elaine S's updateReviewer Update
07 Jul 2020, 17:02Update 7 July 2020
No responses from the Investment bankers, 3 emails sent.
No response, No Phone call nothing.
Even copied customer care in the emails
All my FNB accounts will be moved to another bank by the end of July. I had enough with this bank
No responses from the Investment bankers, 3 emails sent.
No response, No Phone call nothing.
Even copied customer care in the emails
All my FNB accounts will be moved to another bank by the end of July. I had enough with this bank
ES
Elaine S's update07 Jul 2020, 17:02
Reviewer Update
Update 7 July 2020
No responses from the Investment bankers, 3 emails sent.
No response, No Phone call nothing.
Even copied customer care in the emails
All my FNB accounts will be moved to another bank by the end of July. I had enough with this bank
No responses from the Investment bankers, 3 emails sent.
No response, No Phone call nothing.
Even copied customer care in the emails
All my FNB accounts will be moved to another bank by the end of July. I had enough with this bank