DK
David K

1 reviews | Active since Sept 2010

02 Dec 2018, 18:02

FNB CONSTANTLY LESS THAN MEDIOCRE

Standard Bank took one email to change a debit order. FNB, nearly a month and constantly stuffing up. I am starting to get quotes to move my business this week - unless somebody VERY senior resolves this issue. On all of three instances that I have had to deal with FNB this year, my experience has been less than pathetic - once due to a security breach on their side, once while opening new accounts, now this.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply03 Dec 2018, 09:16
Official
Good Day David
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department and feedback will be provided shortly.
I do apologize for any inconvenience caused.
Ref : ***
Regards,
Client Experience Team
Tel number: ***