FNB CONSTANTLY CALLS HUSBAND WITH REGARD TO MY ACCOUNT

Item: FNB (First National Bank)
Rating: 1
Author: RENE H

FNB WHY ARE YOU CONSTANTLY CALLING MY HUSBAND WITH REGARD TO MY FUSION GOLD ACCOUNT??!! NOT ATTEMPT IS EVER MADE TO CONTACT ME ITS ALWAYS MY HUSBANDS NUMBER BEING CALLED AND ITS MY ACCOUNT????!!!! I HAVE CHANGED THI SON NUMEROUS OCCASSIONS BUT STILL FNB CALLS HIM. YESTERDAY HE RECEIVED A CALL FROM FNB ADVISING THAT MY FUSION CARD WILL EXPIRE AND THAT A NEW CARD WILL BE DELIVERED TO MY WORK ON MONDAY, 31.01.2022. WHY WHY WHY FNB???? THIS IS UNPROFESSIONAL AND ITS NOT THE FIRST TIME THAT MY HUSBAND IS BEING CALLED WITH REGAR TO ISSUES ON MY ACCOUNT??!!! I AM LIVID AS I HAVE CHANGED THIS BEFORE AND WE ARE BACK TO SQUARE ONE. PLEASE CONTACT ME WITH REGARD TO THIS SO THAT THIS CAN BE CHANGED IN ORDER FOR MY NUMBER TO BE CALLED WITH REGARD TO ANY MATTER SON MY ACCOUNT !

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Replies (2)

RENE H's updateReviewer Update

01 Feb 2022, 18:53

Hi i am at my wits end with FNB!!!!! FNB is constantly contacting my husband with regard to my bank account or credit card! I have complained on Hellopeter and am very close to taking this to social media. I have changed this before yet this nightmare continues.FNB responds to my Hellopeter complaint not with a phone call but via email. They give me step by step instructions on how to change this on my online banking. Advising me to click in tabs that does not exist. Please dont tell me to call any department as I now refuse to as I have to hold for over 20 min just to be transfered to aome *********** agent. My hellopeter reference number is ***. Get some one to contact me to resolve this issue as I cannot call around CONTINUOUSLY go to your branches to correct this as this is not my mistake but FNB! My issue has STILL not been resolved.

RENE H's update01 Feb 2022, 18:53

Reviewer Update

RENE H's updateReviewer Update

01 Feb 2022, 18:55

This has now become ridiculous! Even my address... I haved this some many times but STILL you have my old address. I EXPECT BETTER SERVICES FROM ONE OF THE MOST EXPENSIVE BANKS!!!!

RENE H's update01 Feb 2022, 18:55

Reviewer Update

This has now become ridiculous! Even my address... I haved this some many times but STILL you have my old address. I EXPECT BETTER SERVICES FROM ONE OF THE MOST EXPENSIVE BANKS!!!!