FNB connectFlexi contract

<p>Just want to raise my utmost disappointment on how I’ve been treated by FNB in recent weeks.</p> <p> </p> <p>After purchasing voice, Data and SMS bundles online 2 weeks ago, my account was only topped up with SMSes. I called them immediately to make them aware. I’m very sad to say I never got help from the many consultant I called, so I decided to cancel my contract with them. Spoke to someone from the cancellation department who claimed to have process my request and I will be migrated to prepaid on the 1st of September. I was expecting to be migrated on the 1st as promised but until today no such thing happened. What really makes me angry is the fact that I have to call these guys every day to ask them to rectify the mistakes made by their systems. You get to speak to a lot of *********** consultants who sends you from pillar to post on a daily basis and nothing gets resolved. I cannot start to express my frustrations and anger at the pathetic service I’ve been receiving from FNB. I will advise anyone who is interested in anything offered by FNB to think twice. I’m a private banker at FNB and I’m seriously considering to the my money elsewhere. </p> <p> </p> <p>Regards</p> <p>T</p>