1 reviews | Active since Sept 2016

13 Sept 2016, 09:41

FNB CONNECT -WORST NETWORK EVER!

<p>I want to cancel my data contract, I called in on the 3rd of this month to cancel. The consultant said i'll get feedback within 72 hours of my cancellation. i waited the whole week to call in last saturday for them to tell me that i'll have to wait a month! I'M REALLY FED UP WITH FNB CONNECT AND THEIR **** SERVICES! I'M TIRED OF PAYING EXTRA FEES I DON'T EVEN KNOW ABOUT! </p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply13 Sept 2016, 10:57
Official

Good Day

Kindly be advised that I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We’re already liaising with the relevant department to get this sorted out ASAP and will be in touch as soon as the necessary investigations have been done.

The reference for your complaint ***

Kind regards

Complaints Resolution

Daffnie Govender

Email address: ***

Tel number: *** (option one)