FNB CONNECT WORST EVER
FNB Connect
After applying for a contract at FNB connect it was approved. Upon receiving my order, not everything was delivered as explained over the phone when app**** for the contract. The driver told me that the other product will be delivered seperately. I emailed fnb several times after my first debit was supposed to go off only to see that the wrong account was selected by FNB and that debit order bounced. This is all because of FNBs negligence. I have now received 5 different case numbers in the last month but none of my problems have been resolved. Try phone fnb connect and they will transfer you to 20 different departments with no luck of getting anything sorted out. I dont know what to do anymore as I even messaged them on facebook just for someone to get back to me to get everything sorted. This is pathetic
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
***