1 reviews | Active since May 2017
FNB connect - worst customer service ever
<p>I am absolutely appalled by the terrible service, actually the complete lack there of, from FNB connect. It has been a complete nightmare...it is impossible to speak to anyone who can help you with your query, and the staff you do speak to are incredibly rude and almost blatantly unhelpful. FNB...."how can we help you?"... close down this division and give your clients back their money. I have spent hours on your call centre number...absolutely ridiculous. I wish we had never gone with you. To others out there...avoid FNB Connect at all costs!!!</p>
Good day Ms. cynthiaglazer
Thank you for bringing this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.
We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.
Thanks regards
Rahim Salamaan
FNB Hello Peter Complaints Resolution
(W): ***
Good day Ms. cynthiaglazer
Thank you for bringing this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.
We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.
Thanks regards
Rahim Salamaan
FNB Hello Peter Complaints Resolution
(W): ***