FNB CONNECT VERY VERY BAD!!!!!!

Item: FNB (First National Bank)
Rating: 1
Author: Michael G

Absolutly iritated and so sick and tired of FNB CONNECT.

You service is extreamly poor of there is no service at all!! I want to port back to Vodacom and I received the approval SMS two weeks ago and I am still waiting for my port to go trough!!

Spoke to FNB connect service center agent Thumbelani and she said that I must go back to Vodacom because they did not receive any request for my number to be portes BACK to Vodacom.

This is suck a sleb and I WILL NOT tell anyone to move to FNB. Im going to close all my accounts with this BAD BANK TODAY.

Helpful (0)

Replies (1)

FNB (First National Bank)'s replyOfficial

12 Feb 2020, 11:35

Good Day

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is ***F

Regards

Hello Peter Complaints Team

***

FNB (First National Bank)'s reply12 Feb 2020, 11:35

Official