1 reviews | Active since Nov 2016
FNB CONNECT USELESS - RIFOFF
<p>IT IS THE 5TH OF JAN STILL WAITING FOR MY DATA AND AIRTIME TO BE LOADED ON MY SIM CARD</p> <p> </p> <p>EVER SINCE I PORTED MY NUMBER AND TOOK A CONTRACT WITH THEM ITS BEEN A DOWN HILL EXPERIENCE.. THEY STARTED OFF BY GIVING ME 2 SIM CARDS TO USE FOR ONE PHONE. 1 SIM CARD HAS DATA AND THE OTHER HAS AIRTIME.. WHO DOES THIS?? I HAVE TO CONSTATLY EXCHANGE SIM CARDS ON MY PHONE</p> <p> </p> <p>TO ADD ON THAT THE 2 GIG THEY GIVE ONLY LAST 2 DAYS... TOTAL *******</p> <p> </p> <p>CAN I JUST CANCELL THIS CONTRACT AND GO BACK TO MY OLD NETWORK</p>
Good Day
I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done.
Your reference number is ***
Kind regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)
Good Day
I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done.
Your reference number is ***
Kind regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)
