1 reviews | Active since Aug 2015
FNB Connect useless
<p>This is the 3rd if not 4th time am fighting wih FNB Connect over one thing. i requested an invoice for my number but its like that invoice is coming from abroad by train. I called in thursday24/11/2016 requesting an invoice and spoke to a Kelin, she promised to send it through by Friday or early Monday. Came Monday i didnt get anything so i followed up and spoke to a Patricia who told me that my request was only sent in that very same morning(28/11/2016) A request for 24/11/2016 was only submitted to related departmnent 4 days late. I think FNB should rather stick to banking, that department is really useless to say the list</p>
Good Day
We thank you for taking the time to highlight your concerns and in order for me to be able to log a formal complaint can you provide us with the Id number upon this information we can forward this matter to the relevant department to investigate this further and contact you with feedback and provide you with assistance.
Regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)
Good Day
We thank you for taking the time to highlight your concerns and in order for me to be able to log a formal complaint can you provide us with the Id number upon this information we can forward this matter to the relevant department to investigate this further and contact you with feedback and provide you with assistance.
Regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)