DN
Ditshebo N
1 reviews | Active since Sept 2020
15 Sept 2020, 13:49
Fnb connect unlimited talk time.
I was with Vodacom before I ported my number to FNB on the unlimited talk time for R274 a month. I have been with them for just over 6 months. All was fine until I receive a very rude sms from FNB without warning, telling me that my number will be converted to prepaid. I'd expect them to at least give me a warning before converting my package to prepaid. I'd rather go back to Vodacom, at least there's free minutes option, no this b"""s "" t. I WILL NOT RECOMMEND THIS TO ANYONE!!!
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FNB (First National Bank)'s replyOfficial
15 Sept 2020, 14:41Good day Mr Nkogatse
Thank you for taking the time to bring this to our attention, and we apologize for the inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department will provide you with feedback.
The reference number is: ***NF
Regards,
FNB Customer Resolution Center
***
FNB Customer Resolution Center
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FNB (First National Bank)'s reply15 Sept 2020, 14:41
Official
Good day Mr Nkogatse
Thank you for taking the time to bring this to our attention, and we apologize for the inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department will provide you with feedback.
The reference number is: ***NF
Regards,
FNB Customer Resolution Center
***
FNB Customer Resolution Center
***