1 reviews | Active since Apr 2017
Fnb connect unlimited sim!!huge ****!!money takers!!
<p>Last week one of their consultants called me and offered the product, sounded good so i orderd the product, monday morning 3/04/2017 sim was delivered, never opened till date, 12 hours later R808 deducted from account for a 399 contract? delivery and sim cant be another R409?? yesterday i sent a mail for cancellation, no response, called today and was told i am within my 7 days cooling period so its fine but guess what they take their money within 12hours i have to wait 30 days?? i was a very happy client now i rather want to close my account!! i cant even reverse. please guys beware of these people taking you're money quick but you have to wait 30 days!!! disgusted in fnb!!!! Stay away!! unfortunatelly im on leave and cant change my banking details or else i wouldve closed the account today still!!</p>
Good Day
I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Daffnie Govender
Complaints Resolution
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Tel number: *** (option one)
Good Day
I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Daffnie Govender
Complaints Resolution
***
Tel number: *** (option one)