1 reviews | Active since Jun 2018
FNB Connect unauthorized debit
FNB connect bank debit nightmare.
FNB connect has constantly debited My FNB bank account for a service I did not subscribe for and still do not get.
I was charged R180 for a contract package I never authorized nor approved. This R180 was suppose to be for 2GB data I currently don't have on my sim card and a stop or reversal of this constant debit has been an issue since April 2018.
I have made several complaints to FNB bank and FNB connect but no one seems to be doing anything about it. Instead I was asked to be patient while more deductions are made.
Can't someone please advice?
Good Day
Ajibola Olufemi,
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to FNB Connect to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Good Day
Ajibola Olufemi,
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to FNB Connect to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***