SM
Scott M
1 reviews | Active since Mar 2019
19 Mar 2019, 12:46
FNB Connect unable to port numbers.
So I have moved my Mobile Contract from FNB Connect to Telkom.
Telkom tell me that they are unable to port FNB Connect numbers to their contracts. How is this possible? How can FNB Connect have such a problem with a simple procedure like porting numbers? Surely in this day and age a massive company like FNB, should offer the same services that the other mobile service providers do? I dont know what to do now, as I have a 3 month old contract with Telkom, that I cant use, because I refuse to change my life long number.
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FNB (First National Bank)'s replyOfficial
19 Mar 2019, 13:23Good Day Scott Mitchell
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department and feedback will be provided shortly.
I do apologize for any inconvenience caused.
Ref: ***NF
Regards,
Hello Peter Team
Tel number: ***
FNB (First National Bank)'s reply19 Mar 2019, 13:23
Official
Good Day Scott Mitchell
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department and feedback will be provided shortly.
I do apologize for any inconvenience caused.
Ref: ***NF
Regards,
Hello Peter Team
Tel number: ***